Reference

How republik 365 Protects Your Personal Data

Q: Can I request a copy of all the data republik 365 holds on me?

Yes. Email privacy@republik365.best with your registered account email and a copy of your ID. We will compile and send a full data export within five business days of verifying your identity.

Q: How do I request deletion of my personal data?

Send a deletion request to privacy@republik365.best from your registered email address. After we verify your identity, we will permanently delete your data within five business days, except where retention is required by law.

Your personal data at republik 365 is handled with a clear set of rules: we collect only what we need to run your account, process deposits through DANA…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions securedYour right to access and deleteNo data sold to third partiesRetention period clearly stated

Explore the Lobby Read FAQ

What Data We Collect and Why

republik 365 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number, and payment identifiers linked to DANA, OVO, GoPay or QRIS — the minimum required to verify your identity and process withdrawals. Device data such as IP address and browser type are

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logged automatically to detect unauthorised access. We do not collect data from minors, and all access depends on local law. Transaction records are retained for up to five years to meet financial-reporting obligations, while behavioural session data is purged after ninety days. You can request a
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full export of your stored data at any time via our support channel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your personal data is handled, stored, or shared, our privacy support team is available seven days a week between 08:00 and 23:00 WIB. Whether you are writing from Bandung or anywhere else in Indonesia, you can expect a substantive reply within one business day. Use any of the three channels below to reach us.

Team online

Live Chat

Start a live chat session directly from the account dashboard. Our privacy support agents are on duty from 08:00 to 23:00 WIB every day, including weekends and national holidays.

Email

Send a detailed data request to our dedicated privacy address at [email protected]. We aim to respond within one business day and confirm receipt within two hours of submission.

Help Centre

Visit the Help Centre inside your account portal to submit a structured data-access or deletion request. The form routes your ticket directly to the privacy team, bypassing general support queues.

DATA HANDLING STANDARDS

Six Ways We Keep Your Data Safe

Data security at republik 365 is not a single setting — it is a layered set of practices applied from the moment you register to the moment you…

Encrypted Storage

All personal data, including your DANA and QRIS payment identifiers, is stored using AES-256 encryption at rest.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance.

Account Security

Two-step verification is available for all accounts and strongly recommended.

Data Retention

Account activity logs are held for ninety days; financial transaction records — including GoPay and OVO deposits — are retained…

Third-Party Sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS) and identity-verification partners who are contractually bound to our…

Your Right to Request Changes

You may request to view, correct, export, or permanently delete your personal data at any time by contacting [email protected].

Common Questions About Your Privacy at republik 365

The questions below cover the situations Indonesian account holders ask about most frequently — from how we handle QRIS transaction data to what happens when you ask us to delete your account. Each answer reflects the actual policy we operate under, and where access or eligibility is discussed, it depends on local law.

We collect your full name, email address, phone number, and the payment identifiers you link to your account — for example your DANA or OVO wallet number. Device and IP data are logged automatically for security purposes only.

Payment identifiers for DANA, GoPay, OVO and QRIS are stored in encrypted form using AES-256 standards. They are accessible only to authorised payment-processing systems and are never stored in plain text or shared with marketing teams.

Yes. Email [email protected] with your registered account email and a copy of your ID. We will compile and send a full data export within five business days of verifying your identity.

Financial transaction records — including deposits via QRIS and withdrawals via OVO — are retained for five years to meet financial-reporting obligations. Session and behavioural logs are deleted after ninety days.

We share data only with payment processors such as DANA, OVO, GoPay and QRIS, and with identity-verification partners. All third parties are contractually required to protect your data. We do not sell personal information to advertisers.

Send a deletion request to [email protected] from your registered email address. After we verify your identity, we will permanently delete your data within five business days, except where retention is required by law.

We use session cookies for login continuity and analytics cookies for page-performance monitoring. Advertising cookies require your consent. You can review and adjust all cookie preferences in the privacy settings section of your account dashboard.

How republik 365 Protects Your Personal Data

How to Contact Us About Your Data

Live Chat

Email

Help Centre

Six Ways We Keep Your Data Safe

Encrypted Storage

Cookie Policy

Account Security

Data Retention

Third-Party Sharing

Your Right to Request Changes

Common Questions About Your Privacy at republik 365

01 What personal data does republik 365 collect when I open an account?

02 How is my DANA or GoPay payment data stored and protected?

03 Can I request a copy of all the data republik 365 holds on me?

04 How long does republik 365 keep my transaction records?

05 Does republik 365 share my data with any third parties?

06 How do I request deletion of my personal data?

07 What cookies does republik 365 use and can I turn them off?

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